Mahi Baagh Resort & Water Park

Privacy Policy

At Mahi baagh Resort (referred to as "we", "our", or "us"), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit mahibaaghresort.com (the "Website") or make a reservation with us.

By using our website, you agree to the practices outlined in this policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We collect personal information that you provide directly to us when you:

• Book a stay or inquire about availability
• Sign up for newsletters, promotions, or updates
• Fill out forms, surveys, or feedback
• Interact with customer support

The types of personal information we collect may include:

• Name
• Email address
• Phone number
• Payment details (credit card or other payment methods)
• Mailing address
• Date of birth (if applicable)
• IP address
• Reservation details (dates, number of guests, etc.)

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and confirm your bookings and reservations
• To provide customer support and respond to your inquiries
• To send you booking confirmations, updates, promotional offers, and newsletters (with your consent)
• To improve our website, services, and resort experience
• To personalize your experience based on your preferences
• To comply with legal obligations and resolve disputes

3. Sharing Your Information

We may share your personal information with third parties in the following situations:

Service Providers: We may share your information with trusted third-party companies (e.g., payment processors, email providers, marketing platforms) who assist in operating our website or providing services on our behalf. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was provided.

Legal Compliance: We may disclose your personal information if required to do so by law or in response to legal requests (e.g., court orders, subpoenas).

Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

4. Data Security

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us improve website functionality, analyze trends, and personalize content.

Types of Cookies We Use:

Necessary Cookies: These are essential for the operation of our website (e.g., for maintaining session states during your visit).

Analytics Cookies: These cookies help us understand how visitors use our website, allowing us to improve user experience.

Marketing Cookies: These cookies help us display targeted advertising relevant to your interests. You can control cookie settings through your browser settings, though disabling cookies may affect your ability to use some features of our website.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You can request that we correct or update your personal information.
• Deletion: You may request that we delete your personal information, subject to applicable legal obligations.
• Opt-Out: You can opt-out of receiving marketing emails from us by following the unsubscribe link in the emails or by contacting us directly.

To exercise any of these rights, please contact us at the contact information provided below.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or partners. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.